Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

Name and email address
Phone number (optional)
Profile information and preferences
Payment information (processed securely by third-party providers)

Room and Design Data

Room scans, measurements, and photos
Design preferences and style choices
Furniture and decor selections
Saved layouts and design projects

Device and Usage Information

Device information (model, operating system, app version)
Camera and sensor data for room scanning
App usage patterns and feature interactions
Log files and error reports

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI-powered design services
Process room scans and generate personalized layout recommendations
Facilitate furniture and decor purchases through partner retailers
Send you updates about your projects and new features
Provide customer support and respond to your inquiries
Analyze usage patterns to enhance user experience
Ensure security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Partner Retailers

When you choose to purchase items through our app, we share necessary information (such as product preferences and delivery details) with our retail partners to fulfill your orders.

Service Providers

We work with trusted third-party service providers for cloud storage, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4. AI and Machine Learning

Our AI systems analyze room data and user preferences to provide personalized design recommendations. We use this data to:

Train and improve our AI algorithms
Generate more accurate room measurements and layouts
Provide better furniture and style recommendations
Enhance the overall user experience

All AI processing is designed to protect your privacy, and personal identifiers are removed from training datasets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure cloud infrastructure with reputable providers

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

You can access and update your personal information through your account settings or by contacting us.

Data Deletion

You can request deletion of your account and associated data. Some information may be retained for legal or business purposes as permitted by law.

Marketing Communications

You can opt out of marketing emails by following the unsubscribe instructions or updating your preferences in the app.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@formadesign.ai